Ipekevi Tencel
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Frequently asked questions
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Reversal
Together we make online trade more sustainably! Returns cause reel loads. Therefore, we do not cover the costs for the return. These are covered by the customer. In order to protect the environment and the climate, we strive to present our products on Instagram faithfully.
Return address:
Image Store House
Mörscherstrasse 147
67227 Frankenthal
Payments
We accept the following payments:
PayPal, Klarna, credit card, immediate transfer
*Processing of immediate transfers up to 3 working days
Delivery
The delivery is insured with DHL. All items offered are immediately available, unless otherwise specified in the product description.
Our delivery time is 3-5 working days.
The delivery time for Austria is 3-5 working days and the delivery time to Switzerland is approx. 4-6 working days.
We also deliver your best distances to a packing station.
Support
We offer support via WhatsApp. You can do us on the phone number
+49 177 8464986 reach.
Or send us an email to info@imagestores.de.
We will try to answer them as soon as possible.